Esensual Erotica aims to dispatch all orders within 2 working days. 

International orders may take a little longer.

If an item is out of stock we will contact you via email
with an estimated delivery date.

Orders will only be dispatched once full and final payment has been received.

All orders are shipped via Royal Mail or other carrier.

The customer pays all shipping charges.

All orders over £60.00 will be sent Registered Mail.

For international delivery please check restrictions for you country
prior to ordering.

If an order is placed and then cannot be shipped due to country restrictions a refund will be issued, less an admin charge of £5.

Postage Costs

£0.01 – £2.99   - Free

£3.00 – £19.99 – £2.99

£20.00 – £39.99 - £3.99 

£40.00 – £49.99 - £4.99 

£50.00 – £59.99 - £5.99 

Over £60.00 – Free

Please contact us for information on overseas charges and deliveries.

Insurance

If you require postal insurance on your order charges are at a flat rate of £3.95 plus normal postage cost.

You will be asked if you require Insurance at checkout. 

All orders will have Proof of Postage certificates.